Knowledge Base

Categories (12)

FAQ's

The most frequently asked questions and important topics can be found discussed here.

Accounts & Emails

Student, Employee, and Alumni email accounts- how to set them up and use them.

Classroom Tech

How to use the technology in the classroom including guides on the Teacher's station, A/V systems, and projectors.

Computers and Devices

Mac and Windows computers, Chrome devices, mobile devices

Cyber Security

Information about our antivirus and malware, email phishing, and other safe computer practices.

Google

Information and articles on Google apps such as Gmail, Drive, Team Drives, Calendars, and other Google products supported by Lipscomb.

Lockdown Browser

The Respondus Lockdown Browser is an application used in classes during quizzes and tests that locks down the testing environment within Canvas.

Microsoft Office

Information on Microsoft apps and products like Office 365.

Network and WIFI

Gain access to the wired and wireless networks, learn how to connect devices and computers, and register your smart devices such as smart TVs or gaming consoles.

Printing

Student web printing, balance issues, office and department printers, and ordering new supplies and toner.

Zoom and Web Conferencing Apps

Support and help for using Zoom and other web conferencing tools.

Articles (1)

TeamDynamix Client Portal Guide

An overview and guide to the new IT Ticketing System.