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Services or Offerings?
Artificial Intelligence (AI)
  1. Services
  2. Software and Applications
Use of generative Artificial Intelligence (AI) and other Large Language Models
Enter a Ticket
  1. Services
  2. None
Not sure what you're looking for and need direct assistance from IT? We are here to help!
Move/Remove Telephone Line
  1. Services
  2. Telephone and Voicemail
Printer Procurement
  1. Services
  2. Printing Support and Issues
Service to procure printers for departmental use across campus.
Printing Help
  1. Services
  2. Printing Support and Issues
Request printer help, PaperCut support, documents not printing, balance issue, new printer installation or driver update.
Printing Supplies
  1. Services
  2. Printing Support and Issues
Service for requesting supplies such as toner and staples for networked printers across campus.
WIFI
  1. Services
  2. WiFi and Networking
WIFI connections and network options for guests, students, and staff. Setup wireless devices such as smart TV's, game consoles, streaming devices, and other devices.
Physical Door Electronic Access
  1. Services
  2. Physical Door Access
Providing electronic door access into buildings and specific rooms/suites.
Antivirus Software
  1. Services
  2. Cyber Security
Antivirus software setup and deployed on university owned and managed devices.
Delegated Email Access
  1. Services
  2. Accounts and Emails
  3. Employee Email Additional Services
Employees can request delegated access to Lipscomb departmental emails as well as other email groups.
Employee New Computer Request
  1. Services
  2. Computer and Hardware Device Support
Order form for a new or replacement computer for Lipscomb employees (faculty and staff).
Lipscomb Account and Email Setup
  1. Services
  2. Accounts and Emails
How to setup and access your student and/or employee account and email.
Microsoft Office 365 (Word, Powerpoint, Excel, etc)
  1. Services
  2. Software and Applications
Microsoft Office 365 is a software suite that contains Word, PowerPoint, Excel, and other applications for use online or installed on your computer.
New Client Portal Overview
  1. Services
  2. None
The new Help Desk ticketing system, powered by TeamDynamix (TDX), has many more features than our previous system. This guide gives you a quick overview of the Client Portal.
Virus Removal (Employee)
  1. Services
  2. Cyber Security
Virus removal for Lipscomb employees on Lipscomb-owned and managed devices.