The most frequently asked questions and important topics can be found discussed here.

Articles (10)

Pinned Article Best Troubleshooting Step Today

Read this article to discover the best new IT Troubleshooting phrase used since “Have you tried turning it off and on again?” that will likely help resolve your issue.

Pinned Article How to Clear your Cache

The step of clearing your cache & cookies has become a standard troubleshooting issue when attempting to resolve a website or access issue. Clearing the ‘Cache & Cookies” fixes certain problems like access issues, loading pages, or formatting issues on sites.

Pinned Article MFA Reset Guide

How to reset your MFA on Lipscomb student and employee accounts after you've been locked out or had your account reset.

Pinned Article Using Admin By Request

Admin By Request, or ABR for short, is a program installed on all Lipscomb-owned and managed computers that allows you to request and install software when it requires local administrator approval. The steps to use this software are listed below, divided into Windows and Mac instructions for individual applications, and the same process for requesting a full administrator session.

IT FAQ's August 2024 Update

Updated FAQ's from the most asked questions around Aug. 2024.

Wireless Device Registration

How to setup your wireless devices on Lipscomb's WIFI.

How to Connect to Lipscomb's Wireless Networks- LipscombGuest (Guest Network)

This article will guide you on how to connect to the Guest network.

Employee Account Setup Guide

How to setup and access your employee account and email

Student Account Setup Guide

How to setup and access your student account and email.