Popular Services

Support for Zoom access and troubleshooting across the complete Zoom platform


UltiPro is the HR payroll and finance system used at Lipscomb.


Support for A/V equipment in the classroom including projectors, switchers, doc cams, and cabling.


Providing electronic door access into buildings and specific rooms/suites.


How to setup and access your student and/or employee account and email.


Not sure what you're looking for and need direct assistance from IT? We are here to help!


Request a new computer, mobile device, printer, or other IT equipment.


Support for personal and student owned computing devices including Macs, Windows, and Chrome OS.


WIFI connections and network options for guests, students, and staff. Setup wireless devices such as smart TV's, game consoles, streaming devices, and other devices.


How to setup Multi-Factor Authentication (MFA) on Lipscomb student and employee accounts


Support for Canvas, where you will access your class materials and online classroom.


Requesting access to a Lipscomb department's S-Drive


The new Help Desk ticketing system, powered by TeamDynamix (TDX), has many more features than our previous system. This guide gives you a quick overview of the Client Portal.


Use of generative Artificial Intelligence (AI) and other Large Language Models


Support for lab computer hardware and software related issues.


How vendors and guests can connect to the Wifi and/or wired network during an event hosted here at Lipscomb.


How to report and avoid an email phishing attempt


Request printer help, PaperCut support, documents not printing, balance issue, new printer installation or driver update.


Google Workspace Apps for Gmail, Drive, Calendar, and rest of the productivity suite.


JMP is a statistical analysis software that combines interactive graphics and powerful analytic capabilities.


MiniTab is a statistics package and data analytics tool used in some classes.


Providing access to use and send documents in the DocuSign application for digital signatures.


Employees can request delegated access to Lipscomb departmental emails as well as other email groups.