Services A-Z (56)

Support for A/V equipment in the classroom including projectors, switchers, doc cams, and cabling.

Information on an alumni email account and how to setup and access it.

Antivirus software setup and deployed on university owned and managed devices.

Calendars for faculty and staff at Lipscomb, including shared calendars.

Support for accessing and using CampusNexus Finance (CNF).

Support for accessing and using CampusNexus Student (CNS).

Support for Canvas and Canvas related issues.

Support for Chrome OS devices such as Chromebooks and Chromeboxes.

Information for Lipscomb Faculty and Staff on updating and using the class distribution lists.

Report Audio/Visual equipment issues.

Gaining access to use Conclusive for degree audits.

Employees can request delegated access to Lipscomb departmental emails as well as other email groups.

Request assistance in moving your computer, monitors, printer, or other devices to another location.

Request a new digital signage solution or support for an existing installation.

Providing access to use and send documents in the DocuSign application for digital signatures.

How to report and avoid an email phishing attempt

Emma is an email marketing tool that allows you to reach your target market.

How to setup and access your employee account and email.

Not sure what you're looking for and need direct assistance from IT? We are here to help!

Setting up, accessing, and using Google Drive as your personal cloud storage.

How vendors and guests can connect to the Wifi and/or wired network during an event hosted here at Lipscomb.

Service for lab comptuer hardware and software related issues.

Support for lab computer hardware and software related issues.

Support for software and hardware related to Lipscomb managed mobile devices.

Troubleshooting and repair for Mac hardware and software.

For Lipscomb Employees to understand and use the mass email lists to communicate with All Students, All Employees, etc. Information on how they are set up, how to send to and to report a problem.

When you receive a Multi Factor Authentication (MFA) code without trying to login.

How to setup Multi-Factor Authentication (MFA) on Lipscomb student and employee accounts

How do I install Microsoft Office?

MiniTab is a statistics package and data analytics tool used in some classes.

The my.Lipscomb Portal is the main Portal for all Lipscomb University students and employees and provides access to most university resources

Make changes to the my.Lipscomb Portal.

The new Help Desk ticketing system, powered by TeamDynamix (TDX), has many more features than our previous system. This guide gives you a quick overview of the Client Portal.

Request a new computer, mobile device, printer, or other IT equipment.

Begin a project to create a new computer lab on campus.

Get assistance in connecting your personal device to the internet, removing viruses, and adding email.

KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear phishing and ransomware attacks.

Providing electronic door access into buildings and specific rooms/suites.

Service to procure printers for departmental use across campus.

Request printer help, PaperCut support, documents not printing, balance issue, new printer installation or driver update.

Service for requesting supplies such as toner and staples for networked printers across campus.

Requesting access to a Lipscomb department's S-Drive

How to setup and access your student account and email.

Support for personal and student owned computing devices including Macs, Windows, and Chrome OS.

Setting up, accessing, and using Google Team Drives in your department, college, or team.

UltiPro is the HR payroll and finance system used at Lipscomb.

Virus removal for Lipscomb employees on Lipscomb-owned and managed devices.

Virus removal for Lipscomb students on their personal device.

How to connect and use the VPN

A review to unblock a website that is blocked or not connecting on the Lipscomb network.

Update the external Lipscomb.edu website.

WIFI connectivity and network options for students and staff.

Troubleshooting and repair for Windows hardware and software.

A guide to setup wireless devices such as smart TV's, game consoles, streaming devices, and other devices to the WIFI.

Support for Zoom access and troubleshooting issues in meetings and in the classroom.