Services A-Z (56)
Classroom/Lab Support / Audio/Visual
Support for A/V equipment in the classroom including projectors, switchers, doc cams, and cabling.
Accounts and Emails
Information on an alumni email account and how to setup and access it.
Cyber Security
Antivirus software setup and deployed on university owned and managed devices.
Accounts and Emails
Calendars for faculty and staff at Lipscomb, including shared calendars.
Software and Applications / Administrative Apps
Support for accessing and using CampusNexus Finance (CNF).
Software and Applications / Administrative Apps
Support for accessing and using CampusNexus Student (CNS).
Software and Applications / Administrative Apps
Support for Canvas and Canvas related issues.
Computer, Device, and Printing Support / Computer Support
Support for Chrome OS devices such as Chromebooks and Chromeboxes.
Accounts and Emails / Employee Email Additional Services
Information for Lipscomb Faculty and Staff on updating and using the class distribution lists.
Classroom/Lab Support
Report Audio/Visual equipment issues.
Physical and Digital Access
Gaining access to use Conclusive for degree audits.
Accounts and Emails / Employee Email Additional Services
Employees can request delegated access to Lipscomb departmental emails as well as other email groups.
Computer, Device, and Printing Support
Request assistance in moving your computer, monitors, printer, or other devices to another location.
Classroom/Lab Support / Audio/Visual
Request a new digital signage solution or support for an existing installation.
Physical and Digital Access
Providing access to use and send documents in the DocuSign application for digital signatures.
Cyber Security
How to report and avoid an email phishing attempt
Accounts and Emails / Employee Email Additional Services
Emma is an email marketing tool that allows you to reach your target market.
Accounts and Emails
How to setup and access your employee account and email.
Not sure what you're looking for and need direct assistance from IT? We are here to help!
File Sharing and Backups
Setting up, accessing, and using Google Drive as your personal cloud storage.
WiFi and Networking
How vendors and guests can connect to the Wifi and/or wired network during an event hosted here at Lipscomb.
Computer, Device, and Printing Support / Lab Computer Support
Service for lab comptuer hardware and software related issues.
Classroom/Lab Support / Lab Computers
Support for lab computer hardware and software related issues.
Computer, Device, and Printing Support / Mobile Device Support
Support for software and hardware related to Lipscomb managed mobile devices.
Computer, Device, and Printing Support / Computer Support
Troubleshooting and repair for Mac hardware and software.
Accounts and Emails / Employee Email Additional Services
For Lipscomb Employees to understand and use the mass email lists to communicate with All Students, All Employees, etc. Information on how they are set up, how to send to and to report a problem.
Cyber Security
When you receive a Multi Factor Authentication (MFA) code without trying to login.
Accounts and Emails
How to setup Multi-Factor Authentication (MFA) on Lipscomb student and employee accounts
Software and Applications
How do I install Microsoft Office?
Software and Applications / my.Lipscomb All Apps
MiniTab is a statistics package and data analytics tool used in some classes.
Physical and Digital Access
The my.Lipscomb Portal is the main Portal for all Lipscomb University students and employees and provides access to most university resources
Web Services
Make changes to the my.Lipscomb Portal.
The new Help Desk ticketing system, powered by TeamDynamix (TDX), has many more features than our previous system. This guide gives you a quick overview of the Client Portal.
Computer, Device, and Printing Support
Request a new computer, mobile device, printer, or other IT equipment.
Computer, Device, and Printing Support / Lab Computer Support
Begin a project to create a new computer lab on campus.
Computer, Device, and Printing Support / Mobile Device Support
Get assistance in connecting your personal device to the internet, removing viruses, and adding email.
Cyber Security
KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear phishing and ransomware attacks.
Physical and Digital Access
Providing electronic door access into buildings and specific rooms/suites.
Computer, Device, and Printing Support / Printing Support and Issues
Service to procure printers for departmental use across campus.
Computer, Device, and Printing Support / Printing Support and Issues
Request printer help, PaperCut support, documents not printing, balance issue, new printer installation or driver update.
Computer, Device, and Printing Support / Printing Support and Issues
Service for requesting supplies such as toner and staples for networked printers across campus.
Physical and Digital Access
Requesting access to a Lipscomb department's S-Drive
Accounts and Emails
How to setup and access your student account and email.
Computer, Device, and Printing Support / Computer Support
Support for personal and student owned computing devices including Macs, Windows, and Chrome OS.
File Sharing and Backups
Setting up, accessing, and using Google Team Drives in your department, college, or team.
Software and Applications / Administrative Apps
UltiPro is the HR payroll and finance system used at Lipscomb.
Cyber Security
Virus removal for Lipscomb employees on Lipscomb-owned and managed devices.
Cyber Security
Virus removal for Lipscomb students on their personal device.
WiFi and Networking
How to connect and use the VPN
Cyber Security
A review to unblock a website that is blocked or not connecting on the Lipscomb network.
Web Services
Update the external Lipscomb.edu website.
WiFi and Networking
WIFI connectivity and network options for students and staff.
Computer, Device, and Printing Support / Computer Support
Troubleshooting and repair for Windows hardware and software.
WiFi and Networking
A guide to setup wireless devices such as smart TV's, game consoles, streaming devices, and other devices to the WIFI.
Classroom/Lab Support / Zoom
Support for Zoom access and troubleshooting issues in meetings and in the classroom.